Help & support
Support
MyCanvas support is here to help with your family history books, posters and calendars. Find an answer in our resources below, or write to our team.
Email our team
Ask us anything about an order, a project or the editor, or share your feedback. If you have an order number, add it to your email.
Find an answer yourself
- Open the help center (opens in a new tab)
FAQs
Advice and answers from the MyCanvas team, organized by product.
- Watch on YouTube (opens in a new tab)
Video tutorials
Learn how to create and edit MyCanvas projects, step by step.
- See shipping details
Shipping and returns
See our shipping options, production times and rates for your location.
- Check site status (opens in a new tab)
Site status
Something not loading? Check whether MyCanvas is running normally.